VerdaProof
Help & support

Get back to
the work.

Quick routes to your client’s records, QC checks, photographs and handoffs.

8 guides

Find a client’s records

  1. Open Properties and search by customer or address.
  2. Select the property to see Job overview, Plants, Irrigation, QC checks, All photos and Client reports.
  3. Open Plants for an individual plant’s details, photos, treatments and warranty information.

Find or complete a QC check

  1. Open Properties → your property → QC checks.
  2. Use Open, Complete or All to find the check. You can also filter by assignee.
  3. Open the check, update its checklist and notes, then save progress or mark it complete.

Send a QC handoff

  1. Open the property’s QC checks → QC handoff for client, or open an individual check → Prepare QC handoff PDF.
  2. Save changes to the check first. Select the checks, notes and photographs you want included.
  3. Preview the PDF, then choose Save PDF or Share / Print. Choose the recipient yourself in the sharing app.

Find and add photographs

  1. Open Properties → your property → All photos. Filter by All, Plants, Irrigation or QC.
  2. Use Add property photos for general site images, or Add / assign installation photos for job evidence.
  3. For checkup photos, open the QC check and choose Add checkup photo. Photo-library selection supports multiple images.

Save a backup outside your phone

  1. Open More → Backup & sharing → Export full backup.
  2. Save the .verdaproof file through Files to a private location outside the app. For Google Drive, install and sign into Drive, then enable it in Files.
  3. Confirm the file is present at the destination. An export date does not confirm that a cloud provider finished uploading.
  4. Repeat for each workspace you want backed up. Backup archives are not password-protected.

Restore or move to a new device

  1. Keep a backup outside the old device before deleting the app or replacing your phone.
  2. Choose Restore a saved backup on the welcome screen, or More → Backup & sharing → Restore backup / import job.
  3. Select the .verdaproof file and review its summary before importing. A backup restores into a separate workspace.
  4. Check the restored records and photos before removing any old copies.

Share a copy with your crew

  1. Open the property and choose Share job copy with crew.
  2. Choose Files, the native share sheet or nearby transfer. For nearby transfer, keep both apps open with Wi-Fi and Local Network permission enabled.
  3. Verify the other device and let the receiver review the import.
  4. Each person keeps a separate copy. Later edits and deletions are not automatically synchronized.

Edit or remove a record

  1. Open the relevant property, installation, plant, photo or irrigation page to find its edit or delete controls.
  2. Read the confirmation before deleting. Deleting a property also removes its associated installations, photos and QC checks on that device.
  3. Deletion does not remove previously exported backups, PDFs or copies held by other people.

No matching guides. Try “photos”, “handoff” or “backup”.

A little troubleshooting.

A photo or job seems to be missing. What should I check?

Check the selected workspace and property first, then the filters in All photos or QC checks. A shared or restored job may be a separate copy. Do not delete or reinstall the app to troubleshoot missing data; that removes local records. Keep a backup before making changes.

Why can’t I prepare a QC handoff?

Save changes to the checklist or notes first. In the handoff screen, select at least one eligible check. Photos appear for the checks you select; choose any pictures you want included.

Why is Google Drive not showing in Files?

Install Google Drive and sign in. In Apple Files, open Browse → More → Edit and enable Drive. Availability and upload completion are controlled by the Drive app and your connection.

Can I use the app without camera or location permission?

You can document jobs without recording a location, and you can select existing photos instead of taking a new one. Camera access is needed to capture new photographs. You can change permissions in iOS Settings.

Is there a VerdaProof account to reset?

The current app does not require a VerdaProof account. Company workspaces and team rosters are stored locally. There is no cloud password reset or server copy of your jobs.

Contact support

Email verdaproof.support@gmail.com for help with VerdaProof or questions about your privacy. During TestFlight testing, you can also use Send Beta Feedback in TestFlight.

Include your app version, device model, iOS version and steps to reproduce the issue. Remove customer names, addresses and other private details from screenshots. Do not send full job backups unless specifically requested.